Maybe you had booked an overseas flight, accommodation or even a complete holiday package - and then along came Covid-19?
And now the planned holiday is cancelled and then you try to get your money back? Maybe the airline, hotel, car rental company offers credits instead of refunding the money? Or even worse, they refuse to refund you in anyway and now that money has gone?
Me too.... my trip is not possible as the flight has been cancelled but the airline is only issuing a credit even though they cancelled the flight! I know it is understandable from their perspective but so annoying from mine! I would rather have the money in my pocket not theirs.
Such experiences leave most of us feeling more cautious in regards to early bookings of holidays. On top of that, these are uncertain times and we feel a little insecure about what will and will not be possible in the coming months.
Studies have shown that anticipating a holiday can deliver high doses of pleasure. But that won't be the case if you are worried about the trip being cancelled and what happens to your deposit.
Well worry no more – these are the reasons why we have introduced our 'Low-Risk Policy' for ALL our guided Hiking and Cycling Tours!
Pay a small deposit of $100 with your booking.
Should we, as the tour operator, have to cancel a tour due to Covid-19 or similar circumstances, we will refund you the FULL amount you have paid. Your money will be back in your account within seven days – probably sooner.
If you want to change your travel date or change tours, we will NOT charge you anything right up to 30 days before the travel date. This can be for ANY reason, not just Covid-19.
If you need to make a change during the 29 days or less to the original tour date, we will retain $50 as a handling fee for the rebooking.
If you need to cancel your tour for any reason – without making a replacement booking with us in the 2020/2021 season - a small $50 fee will be charged.
Super simple, clear and transparent!
So don't let worries get in your way book your Sidetracks Women New Zealand hiking or cycling tour early and enjoy that 'holiday anticipation' of an amazing new outdoor experience. What are you waiting for – book now!